Frequently Asked Questions
All the answers to our frequently asked questionsAccount Inquiries
How does renewal work?
How does renewal work?
How can I cancel my account?
I want to cancel my Dryrun account - how can the team help?
How Do I Change My Password?
How do I change my password?
How do I Change the Email Connected to My Account?
How do I Change the Email Connected to My Account?
Dryrun Data
How Do I Delete My Data?
Deleting data from a forecast in Dryrun
Dryrun Numbers Aren’t Matching Accounting Software Numbers
New user troubleshooting troubleshoot month start to balance wrong
Why is my Dryrun Forecast Running Slow?
Why is my Dryrun Forecast Running Slow?
Chrome: Dryrun's Recommended Browser
Chrome: Dryrun's Recommended Browser
Partner Program
Who needs a Dryrun Partner account?
CPAs, CFOs and advisors should contact Dryrun today to see if they qualify for our Dryrun Partner program
How does a Dryrun Partner account work?
Accountants interested in licensing for their clients can find useful info here.
Client-Partner Separation
What happens to Dryrun data when either party terminates the advisory engagement?
Adding Staff and Clients to Your Account
Add users add staff client accounts
When I invite my client as a member to Dryrun, what do they see?
When I invite my client as a member to Dryrun, what do they see?
Security
Is Dryrun Secure?
Dryrun Security
2-Factor Authentication (2FA)
How do I add 2FA to my account?
GDPR, CAN-SPAM, Annual Security Audits and Dryrun
GDPR, CAN-SPAM, Annual Security Audits and Dryrun